Privacy Policy

Last Updated: 1 Oct 2025
 

At PPL Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us as a club member or prospective member. Please read this policy carefully to understand how we handle your personal information.

 

1. Information We Collect

 

1.1 Personal Information: When you join PPL Club, interact with our services, or attend an event, we may collect personal information, including but not limited to your name, email address, postal address, phone number, pilot license details (where relevant for verification/events), and payment details. We collect this information when you apply for membership, make a purchase, register for an event, or contact us for support.

1.2 Club Activity Data: We may automatically collect data related to your participation in club activities, such as event attendance, group sign-ups, and forum usage. This data helps us manage the club effectively and enhance the membership experience.

1.3 Technical Information: We may automatically collect technical information about your device and how you interact with our website, such as your IP address, browser type, and operating system.

 

2. How We Use Your Information

 

2.1 Membership Management: We use your personal information to manage your club membership, register you for events, and provide relevant club services and support, including responding to your inquiries.

2.2 Payment Processing: PPL Club does not directly handle the processing of your payment information. Payments are handled securely by Stripe (https://stripe.com/) to complete your membership fees and other purchases. At no time does PPL Club have access to your full credit card or debit card information.

2.3 Improving Our Services: We may use club activity data and technical information to analyse and enhance our club offerings, website performance, and overall member experience.

2.4 Communication: We may use your contact information to send you club updates, event notifications, information about your account, and marketing communications about club benefits. You can opt-out of marketing communications at any time.

 

3. Data Retention and Security

 

3.1 Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymised.

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3.2 Data Security: We take data security seriously and have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

 

4. Third-Party Services

 

We use third-party service providers to process payments and analyse website usage. These providers have their own privacy policies and may collect and use your information in accordance with their policies. These providers include Stripe (https://stripe.com/) and Google Analytics (https://analytics.google.com/). We recommend reviewing the privacy policies of these providers for more information.

 

5. Your Rights

 

You have the following rights regarding your personal information:

5.1 Access: You can request access to the personal information we hold about you.
 

5.2 Rectification: You can request corrections to inaccurate or incomplete personal information.

 

5.3 Erasure: You can request the deletion of your personal information in certain circumstances.

 

5.4 Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

 

5.5 Withdrawal of Consent: You can withdraw your consent to the processing of your personal information at any time.

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To exercise your rights or if you have any questions about our Privacy Policy, please contact us using the information provided in Section 7.

 

6. Changes to this Privacy Policy

 

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will post any revisions on our website, and the updated Privacy Policy will be effective immediately upon posting.

 

7. Contact Us

 

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at: info@pplclub.co.uk

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By using our services and joining the club, you consent to the collection and use of your personal information as described in this Privacy Policy.